Your holiday specialist for the Indian Ocean

Frequently asked questions

The following are a few questions that we have tried to answer with regard to the booking and reservation process.

What does the hotel package comprise?

All our packages include resort / hotel stay, meals (as per the plan given), return airport transfers by the mode given, and all the applicable taxes.

Do you book air tickets?

We do not book air tickets. However, we could recommend the best connections to your destination. You could book your flights on any online portal or through your preferred travel agent. If you need our help in booking, we would be glad to help.

What about visas?

Travelers to Maldives do not require visas as they are stamped on arrival. For other destinations, we would offer you the best advice from our end.

Do you do travel insurance?

We do not do travel insurance. Buying a travel insurance has become a whole lot easier, as you can pick one up at the click of your mouse. There are a number of insurance companies offering online purchase options for travel insurance.

What is the payment procedure?

The payment plan is dependent on the check in date of your package. If your check in date is vry close, then you might have to make the full payment immediately. Either way, a 50% payment is required upon package confirmation, and the balance as per the check in date.

What are the modes of payment?

  1. Indian Rupee cheques (you can deposit at your nearest HDFC Bank branch)
  2. Indian Rupee bank transfers – NEFT/RTGS

What are the account details where I can deposit my payment?

  • Bank: HDFC Bank Ltd.
  • Account name: 360 DEGREE WORLD
  • Home branch: N-47, Connaught Place, New Delhi-110001, India
  • INR Account number: 14012320001055
  • IFSC/NEFT/RTGS code: HDFC0001401

Do you require passport copies?

We will need a scanned copy of your passport documents, which can be emailed to us as an attachment.

What happens after I have made the full payment?

Once you have paid for your holiday trip in full, we will email you a service voucher. This voucher includes all details of your reservation and the necessary contact details in your destination. You will need to take a printout of this voucher and present it on arrival to the representative or at the hotel desk or check in counter at the airport.

Can I make changes to my reservation?

If you wish to amend dates (postpone or prepone), you can do so. However, it will be subject to availability of hotel rooms for the new dates. Also, there could be some penalties involved, although not in all cases. In addition, if you are preponing dates, you might need to make the complete payment much sooner.

How long does a confirmation of a booking take?

Usually, we try and confirm your booking within the same working day (Monday to Saturday). In any case, it will never exceed a 24 hour window.

Do I need to reconfirm my reservation?

If you have paid your amount in full, your reservation is considered reconfirmed and there is absolutely no need for a reconfirmation.

How do I know that my booking is confirmed with the hotels?

Once you pay a 50% deposit, your booking is already confirmed. You may also directly contact the hotel you have booked, to check whether a reservation exists with them or not.

Can I get a early check in or a late check out?

The official check in and check out time is 1400 hours and 1200 hours respectively. Early check in and late check out is purely subject to availability of rooms and available transfers to or from the resort. However, you can always pay an extra night’s charges in order to avail guaranteed early check in / check out.

How can I cancel my booking?

You need to send us an email stating that you need to cancel. Please note however that charges as per the cancellation policy pertaining to the hotel booked will apply.

What if I get a better deal or discount elsewhere? Can you match or better it?

When it comes to Maldives hotels, we can guarantee you the best price. But if you have a concern regarding the same, please do get in touch with us and we will see what best can be done.

Do I get some special treatment for my honeymoon trip?

Resorts in the Maldives are custom made for honeymooners. Most hotels offer something special, either in the form of a fantastic deal or in terms of complimentary honeymoon freebies. Do mention in your booking request that you are travelling on your honeymoon so that we can offer the appropriate package.

Do I get any local assistance or guide?

Since we have our tie ups with the hotels and resorts directly, your local point of contact will always be the hotel you are staying at (in the case of Maldives). In exceptional circumstances, when a service has been organized with an outside party, we will provide you with the local contact details. Usually, this is seldom required as all your activities, excursions, sightseeings etc would be organized by the hotel and its staff. In the event of an emergency, you can always contact us directly or have us contacted through the hotel.

How do I provide feedback about my trip?

We would love to get your views and feedback on the holiday package that you have avail through us. The best way is to drop us a mail at with subject “package feedback”. With your permission, we might even want to feature it on our website.